Service Product in Product Catalog
A Service Product represents a non-physical offering such as professional work, support, or operational services.
Service products do not require inventory, shipping, or warehouse management and are primarily used for billing, taxation, and reporting.
Service products are also commonly used for GST e-Invoicing, where services require a separate HSN/SAC code from physical products.
Purpose of Service Product
Service products are created to:
- Bill customers for non-physical services
- Maintain standardized service pricing
- Separate service revenue from physical inventory
- Support GST and e-Invoice compliance
- Assign service-specific HSN / SAC codes
- Add services to orders, invoices, and subscriptions
GST & e-Invoice Usage
In GST-compliant businesses, Service Products are required for e-Invoicing because:
- Services use a separate HSN / SAC code (Service Accounting Code)
- Tax calculation differs from physical goods
- e-Invoice systems require clear classification between goods and services
Using a Service Product ensures:
- Correct HSN/SAC mapping in invoices
- Accurate GST tax reporting
- Smooth e-Invoice generation and IRN submission
- Compliance with government regulations
How to Create a Service Product
Navigation Path
Backoffice → Catalog → Create Product → Service
Creation Steps
- Navigate to Catalog in the O2VEND Backoffice.
- Click Create Product.
- Select Service from the product type dropdown.
- Enter the Service Name.
- Assign the HSN / SAC code specific to the service.
- Configure GST tax rates and pricing.
- Add a clear service description.
- Save the product to enable usage in orders and e-Invoices.
When to Use a Service Product
A Service Product should be used when:
- The offering is non-physical
- GST e-Invoice generation is required
- A separate HSN / SAC code must be applied
- Inventory and shipping should not be affected
- The service must appear correctly in tax reports
Key Characteristics
- No stock or quantity tracking
- No shipping or delivery process
- Supports GST tax configuration
- Uses separate HSN / SAC codes for services
- Fully compatible with e-Invoice generation
- Can be one-time or recurring
Common Use Cases
Business & Operations
- Consultation Service
- Accounting or Compliance Service
- Audit or Process Review Service
IT & Technical Services
- Software Installation Service
- System Configuration Service
- API Integration Service
- Data Migration Service
Sales & After-Sales
- Installation Service
- Maintenance Service
- Warranty Support Service
- Repair or Diagnostic Service
eCommerce & Platform Services
- Store Setup Service
- Theme Customization Service
- Product Upload Service
- Payment Gateway Setup Service
GST & Billing Charges
- Service Fee
- Labor Charge
- Handling or Processing Fee
Related Topics
Explore other product types in O2VEND:
- Combination Product – Create products with multiple variants or options.
- Donation Product – Setup donation-based products for your catalog.
- Generic Product – Standard product creation and management.
- Manufacturing Product – Manage products produced in-house.
- Recharge Product – Setup prepaid or recharge-based products.
- Service Product – Add service-based offerings to your catalog.
Related Blogs
Learn more about product management, optimization, and selling strategies with these related blog articles:
Maximize Sales and Efficiency: The Power of Combination Products
Discover how combination products can boost sales, simplify inventory management, and improve customer buying experience.Sprouting Your Success: Organic Products to Sell Online
Explore trending organic product ideas, sourcing tips, and best practices for selling organic goods online.Smart Ways to Take Professional Product Photos
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Understand how proper product categorization improves navigation, inventory control, and sales performance.AI Optimization for Product Visibility in 2025
Learn how AI-driven optimization helps products rank better in search results and increases online visibility.
💡 Tip:
Combining strong product setup with smart categorization, high-quality visuals, and AI optimization can significantly improve both operational efficiency and sales performance.