O2VEND Back Office – Multichannel ERP Control Center
O2VEND Back Office is a complete multichannel ERP solution designed for D2C, B2C, B2B, vendors, manufacturers, dropshipping businesses, resellers, distributors, and industrial business owners.
The platform provides a single unified ERP system to manage POS, Online Store, Agent Apps, inventory, orders, accounting, analytics, and integrations across multiple sales channels.
O2VEND ERP supports businesses operating direct-to-consumer, retail, wholesale, and vendor-based fulfillment models, enabling centralized operational control and scalable growth.
🌍 Business Models Supported
O2VEND ERP is designed to be accessible, scalable, and industry-agnostic, making it suitable for businesses of all sizes.
Supported Use Cases
- D2C (Direct-to-Consumer)
- Online order management, inventory tracking, fulfillment, and customer data management
- B2C Retail
- POS billing, pricing management, stock control, and customer transactions
- B2B & Wholesale
- Bulk order processing, credit-based parties, tiered pricing, and accounting records
- Vendor & Manufacturer
- Product catalogs, inventory flow, sales tracking, and financial management
- Dropshipping
- Order synchronization with vendors and supplier inventory
- Reseller & Distributor
- Multi-party pricing, commission handling, order routing, and performance reporting
- Industrial ERP Solution
- Support for factories, warehouses, distributors, and enterprise operations
🚀 Why O2VEND Multichannel ERP
- Single ERP platform for POS, Online Store, Agent App, and Back Office
- Real-time data synchronization across sales, inventory, accounting, and analytics
- Support for D2C, B2C, B2B, and hybrid commerce models
- Simplified workflows for operational efficiency
- Scalable architecture suitable for startups, SMEs, and enterprise environments
- Centralized visibility across multiple sales channels
🧭 Back Office Modules – Quick Reference
| Module Name | Purpose | Documentation |
|---|---|---|
| 🏠 Dashboard | Business overview, KPIs, alerts, and operational summaries | Dashboard Overview |
| 🛒 Orders | Order creation, processing, fulfillment, and tracking | Orders Guide |
| 🎟 Vouchers | Discount and promotional voucher management | Vouchers Guide |
| 📦 Inventory | Stock control, warehouse tracking, and inventory movement | Inventory Management |
| 🗂 Catalog | Product data, categories, pricing, and variations | Catalog Setup Guide |
| 👥 Parties | Customer, supplier, distributor, and vendor records | Parties Module |
| 🛣 Beat Route | Field sales route planning and monitoring | Beat Route |
| 💬 Inbox | System notifications and internal messages | Inbox reference |
| 📚 Accounting Books | Ledgers, income, expenses, and financial balances | Accounting Books Guide |
| 📊 Reports | Sales, inventory, finance, and operational reports | Reports Overview |
| 🧰 Tools | Import, export, and bulk operational utilities | Bulk Import and Export |
| 🌐 Online Store | Online storefront configuration and product visibility | Ecommerce Store Guide |
| 📈 Analytics | Sales trends, performance metrics, and insights | Ecommerce and campaign Analytics |
| ⭐ Features | Platform feature controls and capabilities | ERP Feaures |
| 🔌 Integration | External services, APIs, and third-party system connectivity | Integration Guide |
📌 Operational Coverage
- Core Operations – Catalog, Inventory, Orders, Parties
- Sales Performance & Insights – Reports and Analytics
- Omnichannel Sales Enablement – POS, Online Store, Agent Apps, Integrations
- Process Optimization – Tools, Features, and automated workflows
💡 Note
Each module link opens a dedicated documentation page containing detailed workflows, configuration steps, and best practices for D2C, B2C, B2B, and enterprise business operations.