Active Carts in O2VEND

The O2VEND e-commerce system enables business owners to track and manage active shopping carts in real time. This feature provides valuable insights into customer activity and helps store owners make informed decisions about sales and inventory.

Viewing Active Carts

The Active Carts page in O2VEND offers a detailed overview of all ongoing shopping carts, including:

  • Customer Name – Identifies the customer associated with the cart.
  • Products in Cart – Displays items the customer has added.
  • Latest Updated Date – Shows when the cart was last modified.
  • Total Amount – Summarizes the total cost of items in the cart.

By monitoring active carts, store owners can stay updated on customer purchasing behavior and optimize sales strategies.

Managing Active Carts in the Back Office

Store owners can create, modify, or manage active carts directly from the Back Office, with the ability to:

  • Add or remove items from a customers cart.
  • Print the cart details for record-keeping or further processing.
  • Ensure accuracy in inventory and sales records.

Editing Customer Carts

When a customer adds products to their online shopping cart, store owners can:

  1. Access the Active Cart Detail Page from the Back Office.
  2. View all items in the customers cart.
  3. Modify the cart by adding or deleting products as needed.
  4. Print the cart details if necessary for order processing.

This feature helps retailers maintain accurate inventory records, manage customer orders efficiently, and enhance customer satisfaction by ensuring smooth order fulfillment.

How to View, Print, and Export Active Carts

In O2VEND, store owners can easily manage customer shopping carts, print cart details, and export cart information. Follow these steps:

1. Open the Back Office

  • Log in to the O2VEND Back Office.
  • Navigate to the Orders Menu.

2. Access Active Carts

  • Click on Active Carts to see a list of shopping carts that customers have started.
  • You'll find details like customer names, products in their carts, and total cart values.

3. Create or Edit a Cart

  • Click Create Cart to start a new cart.
  • Select the Customer Name from the list.
  • Search for products by name and add them to the cart.
  • Adjust the quantity if needed.
  • Click Save to update the cart.

4. Print the Cart

  • Click the Print button to generate a printable version of the cart.
  • Review the details in Print Preview before printing.

5. Export Cart Details

  • If an Export option, click it to download cart details as a CSV or Excel file.
  • This helps with record-keeping and analysis.

6. Confirm the Cart in Your Online Store

  • Once saved, the products will appear in the customers cart on your O2VEND eCommerce store, ready for checkout.

This process helps you efficiently manage and track customer shopping carts while ensuring a smooth shopping experience.