• Tutorials

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    • Getting Started
    • O2VEND Store
      • My Stores
        • Create Store
      • My Account
        • My Profile
        • Manage Billing
        • Support Desk
    • Store Setup
      • Initial Store Setup
    • Dashboard
      • Dashboard
    • Orders
      • Quotation
      • Sales Order
      • Purchase Order
      • ActiveCarts
    • Vouchers
      • Sales
        • Manage Sales
        • Create Sales Invoice
        • Cancel Sales Invoice
        • How to create GDN(Goods Delivered Note)
        • How to add lot for products in GDN
        • How to view sales details
      • Purchase
        • Manage purchase
        • Create Purchase Invoice
        • Cancel purchase Invoice
        • How to create GRN(Goods Received Note)
        • How to add lot for products in GRN
        • How to print a barcode label in purchase
        • How to view purchase details
      • Credit Notes
      • Debit Notes
      • Receipt
      • Payment
      • Journal
      • Contra
    • Inventory
      • Manage Stocks
      • Stock History
      • Print Barcode Label
      • Delivery Challan
      • Receipt Challan
      • Goods Entries
      • Stock Transfer
      • Stock Take
    • Catalog
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        • General
        • Variations
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        • Pricing
        • SEO
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      • Product Brand
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      • Attributes Group
      • Product Templates
      • Price List
      • Bulk Product Price update
      • Bulk Product Updates
    • Communication
      • Communication
    • Accounting Master
      • Master
    • Reports
      • Order Reports
        • Sales Order Summary
        • Purchase Order Summary
        • Sales Order Shipment Report
        • Sales Order Pending Item Report
        • Purchase Order Pending Item Report
        • Sales Order Pending Item Summary
      • Inventory Reports
        • Stock Summary
        • Location Summary
        • Stock/Location Summary
        • Reordering Stock Summary
        • Stock Valuation Summary
      • Products
        • Sold Product Categories
        • Category Product Return
        • Product Sale Summary
        • Product Seasonal Demand
      • Pos Reports
        • Cash Register Summary
        • Current Cash Registers
      • Sales/Purchase Reports
        • Sales Report
        • Purchase Report
        • Sales Summary
        • Purchase Summary
        • Receipt Report
        • Sales Items Summary
        • Daily Settlement Report
      • Account Reports
        • Ledger
        • Cash Book
        • Day Book
        • Sales Books
        • Purchase Books
      • Miscellaneous Reports
        • Output Detailed Tax Report
        • Output Tax Report Summary
        • OutStanding Report
        • Gross Profit Report
        • GSTR-1 Report
      • Financial Reports
        • Balance Sheet
        • Profit And Loss Report
        • Trial Balance
    • Settings
      • Settings
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        • Business Details
        • Tax Classes
        • Tax Rates
        • Operating Countries
        • Operating State or Province
        • Return Rule
      • Users
        • User Role Management
          • Set Up Employee Roles
          • Ecommerce
          • Point Of Sale
          • Back Office
          • Sales App
        • customers
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        • Credit Rules
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        • Home Page Components
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      • Stock Settings
        • Unit Of Measure
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        • Unit Of Measure Conversions
        • Stock Levels
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        • Print Barcode Label Settings
      • Account
        • Financial Year
        • Voucher Numbering
    • Features
      • General
      • POS
      • Webstore
      • Integration
    • Profile
      • My Profile
    • Manage Physical Stores
      • Login
      • Sales Bill
        • Manage sales orders
        • How to add products to a customer's shopping cart
        • How to apply discounts/coupons
        • How to search products in Sales Screen
        • How to add products quickly to the Cart
        • How to add serial and lot number
        • How to Print sales bills in POS
      • Receive Payments (Receipts)
      • Delivery
      • Invoice Receipts
      • Manage Cash Register
      • Reprint
      • Dashboard
      • POS Offline
      • Stock Transfer
    • O2VEND App
      • Install O2VEND App
      • Home
      • Customers
      • Orders
      • Products
      • Receipts
      • Stock Movement
    • Webhooks
      • Webhook
      • Examples of JSON format data via webhook
      • Testing webhook

    Manage Debit Note

    This section will guide to manage debit note across channels.

    Debit Note

    A debit note can be issued from a buyer to their seller to indicate or request a return of funds due to incorrect or damaged goods. After creating a debit note, click the Goods Return button and enter items want to return to the seller. Added goods returns are reduced from warehouse.

    Lists

    The page contains a list of all returns.

    Number

    This is a unique number for debit note.

    Status

    Status helps to view all the status like-new return, approved etc.,

    Status Types

    New Return

    Debit Note comes under the new return. It indicates that a debit note is created without goods returned.

    Approved

    The admin can change the status to Approved If can accept the goods return request of the supplier.

    Rejected

    This status is assigned when the requested return items are rejected to process further.

    Closed Return

    If admin does not want to return their item, change the status is a closed return.

    Return Canceled

    If the admin cancelled their goods return for any reason then time the status is cancelled.

    Supplier Name

    Enter the Name of the supplier is stored in a supplier field.

    Tip

    Click Alt+C - Create a supplier at the supplier section.

    Created On

    The return created date will show in a created on the field.

    Total

    The total purchase amount will show in an order total.

    Create a debit note

    Go to the Voucher in the Back Office and select the debit note. The admin can select the supplier from the list of suppliers in the dropdown and select the quantity of the product.

    Product

    Search the product buyer want to purchase. This field allows to add and edit the products. When adding the products it fills the product cost in the price field.

    Tip

    Click Alt+C - Create a product at the product section.

    Quantity

    Enter the minimum or maximum quantity of the product.

    Units

    Units of Measure (UOM) are used to define the measurement of the items.

    Price

    The product cost is updated in this field. It allows to edit or change the cost of the products.

    Discount

    Enter the discount amount on this field.

    Total Amount

    It shows the total amount of products. The total amount is reduced when the product has a discount.

    Steps to Create a debit note

    1. Click Create debit note button in the top right corner.
    2. Enter the supplier name in the supplier search box. The available supplier list will show the search dropdown related on search.
    3. Select the supplier name, then the supplier-related information will fill automatically.
    4. After selecting the supplier name enter the billing address and shipping address.
    5. Select product name by entering the product name in a Product Name search box. The available product list will show the search dropdown related on search.
    6. Summary will show at the end of the page. Kindly check the summary before saving the order.
    7. Finally, Click the top right corner Save button to create order.

    Status

    Update supplier order status. Click Save after selecting the order status.

    Goods Returned

    After creating the order, click Goods returned button goods return section will open. Stock is reduced after creating the goods return. Check the reduced stock in stock history and stock inventory.

    How to add Goods Return

    1. Click Goods Return button.
    2. The product name, UOM, SKU and quantity of the product will be shown.
    3. Enter Tracking Number of the product. Tracking numbers are useful to supplier for knowing now which location returned product is there and when it will deliver to the supplier.
    4. select Location for more details on how to create location.
    5. Enter quantity to Return(Some items need to return).
    6. Quantity to Return cannot be larger than the order quantity and return quantity.
    7. Click Save button.
    8. The order of the product is Goods Returned.

    How to add lot in Goods Return

    1. Click Goods Return button.

    2. Click Allot Lot button for the products.

    3. Enter the lot number, manufacturer batch, mfg date, expiration date, and adjust the quantity for this product, or pick an existing lot number. After pressing the enter key, the information is stored.

    4. Click Save button. A lot is allocated, and the stock is reduced from the designated warehouse.

    5. Click Print Challan button to print goods return items.

    Stock History

    Check lot updated details in stock history and view lot section. Adjust the lot in the Stock quantity section.

    DebitNote Details

    This section contains general information of the purchase like supplier information, address information, Payment and shipment method, note, status and total.

    How to view DebitNote Details

    1. Open Back Office
    2. Go to Voucher Menu.
    3. Click and open Debit Note section.
    4. View All debit note List in the section.
    5. If click Number it moves to the order details page.
    6. Click Close or ESC button to go list page.

    Edit DebitNote Detail

    Edit order details for supplier information and add the products.

    How to edit debit note details

    1. Open Back Office
    2. Go to Voucher Menu.
    3. Click and open Debit Note section.
    4. View All debit note List in the section.
    5. If double click Number it moves to the order details page.
    6. If want to edit supplier information, enter supplier name and add supplier billing, shipping address.
    7. If want to add products to enter a product name in a search by product name.
    Tip

    If click Print to download the PDF Order. It includes the details of company name, company logo, Address, supplier

    Tip

    After made changes in add goods return method should change the status in a History box. This will help to manage a debit note.

    Tip

    Use Export Orders and Export Orders With Order Lines options to export the report details into a comma-separated CSV file.

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