Referral Program Settings in O2VEND

The Enable Refer and Earn feature allows customers to share their affiliate URL and coupon code from the web store, helping you acquire new customers through referrals.

What This Feature Does

When enabled:

• Customers see a Refer & Earn option in storefront.
• They can copy and share:
  • Referral link (affiliate URL)
  • Referral coupon code
• Referred customer orders can trigger configured affiliate benefits.

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Navigation

Use either of the following paths based on your setup:

• Back Office → Features → Refer → Enable Refer and Earn

How to Enable Refer and Earn

1. Log in to Back Office.
2. Open Features.
3. Search and open Enable Refer and Earn.
4. Choose Channel from dropdown (example: Online Store, Ecom, Seyon).
5. Turn the toggle ON.
6. Click Save.

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Loyalty And Promotion

Before enabling this feature in production, configure these items in Settings → Loyalty and Promotion:

1. Affiliate
2. Benefits
3. Coupon (linked with affiliate + benefit)

1) Create Affiliate

Path: Settings → Loyalty and Promotion → Affiliate

2) Create Benefit Rule

Path: Settings → Loyalty and Promotion → Benefits

3) Create Coupon and Link Affiliate

Path: Settings → Loyalty and Promotion → Coupon

In coupon configuration, make sure:

• Affiliate is selected
• Benefit rule is linked
• Coupon is active

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Customer Experience in Web Store

After setup:

• Customers can open Refer & Earn in storefront.
• They can share referral link/coupon from the share panel.

Internal Links

• Affiliate Program Management
• Coupon Code Management
• Checkout Process Settings
• Back Office Affiliate Setup
• Back Office Benefits Setup
• Back Office Coupon Setup