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    Show / Hide Table of Contents
    • Retail ERP Back Office Overview
    • Back Office Dashboard
    • Analytics & Reports
      • Visitor Analytics
      • E-commerce Analytics
      • Product Analytics
      • Campaigns Analytics
    • API & Webhook Integration
      • Webhook
      • Product Webhook Payload Guide
      • Testing webhook
    • Back Office Settings
      • Settings Overview
      • Store Settings
        • Business Details
        • Tax Classes
        • Tax Rates
        • Operating Countries
        • Operating State or Province
        • Branches
        • Sales Channels
        • Return Rule
        • Back Office Print Detail
        • Download Template
        • Order Numbering
        • Push Notification
      • POS Settings
        • Quick Add Buttons
        • Print Settings
        • Payment Methods
        • Delivery Settings
        • Language
        • POS Offline Mode
      • Agent App Settings
        • Agent App Print Details
      • Stock Settings
        • Unit Of Measure
        • Location
        • Unit Of Measure Conversions
        • Stock Levels
        • Sub Location
        • Print Barcode Label Settings
        • Package Material
      • User Settings
        • Vendors
        • User Date Setup
        • Employees
        • Vendors Commission
        • Credit Rules
        • Automatic User Code
        • User Authorization
      • User Role Mapping
        • Set Up Employee Roles
        • Ecommerce
        • Point Of Sale
        • Back Office
        • Sales App
        • Roles
      • Loyalty and Promotions
        • Reward Points
        • Coupons
        • Gift Vouchers
        • Offers and Discounts
        • Benefits
        • Affiliate
        • Coupon Print Setting
      • Account Settings
        • Financial Year
        • Voucher Numbering
        • Sales Account Map
        • Voucher Numbering Rules
    • Profile

    O2VEND Back Office Overview | Dashboard, Analytics, Settings & API Documentationw

    Explore the O2VEND Back Office overview with links to dashboard, analytics, settings, API integration, and user profile documentation for easy navigation.

    The O2VEND Back Office is the central system used to manage business operations, including dashboard monitoring, analytics, inventory settings, API integrations, and user management.

    This page acts as a quick navigation guide to help you find the right documentation faster.


    What Is O2VEND Back Office?

    O2VEND Back Office is a management platform where you can:

    • Monitor business performance through dashboards
    • Analyze sales, products, and customer behavior
    • Configure store, inventory, and POS settings
    • Manage users, roles, and permissions
    • Integrate APIs and webhooks for automation

    What This Documentation Page Covers

    This index provides direct access to:

    • Dashboard and analytics modules
    • Inventory and system settings
    • API and webhook integration
    • User profile and account management

    O2VEND Back Office Modules and Documentation Links

    Module Description Documentation
    Dashboard Overview of KPIs, alerts, and business performance Dashboard
    Visitor Analytics Track real-time traffic and user behavior Visitor Analytics
    E-commerce Analytics Monitor orders, revenue, and conversions E-commerce Analytics
    Product Analytics Analyze product performance and revenue trends Product Analytics
    Campaigns Analytics Track UTM campaigns and marketing performance Campaigns Analytics
    Back Office Settings Configure store, POS, inventory, and users Back Office Settings
    API & Webhook Integration Manage integrations, stock updates, and sync Webhook Integration
    Profile Manage account details and user information Profile

    Each module includes detailed workflows, setup instructions, and screenshots.


    Key Features of O2VEND Back Office

    Dashboard and Analytics

    Provides real-time insights into business performance, including sales, traffic, and product trends.

    Inventory and Settings Management

    Allows configuration of stock, store settings, POS setup, and operational rules.

    API and Webhook Integration

    Supports automation through external system integration, including stock updates and product synchronization.

    User and Role Management

    Controls access with role-based permissions across different modules.


    Frequently Used Settings in O2VEND

    User Role Mapping

    Manage access control across different systems:

    • Back Office Role Mapping
    • Ecommerce Role Mapping
    • Employee Role Mapping
    • POS Role Mapping
    • Sales App Role Mapping
    • Roles Setup

    User and Vendor Configuration

    Set up users and vendor-related settings:

    • Vendors Commission
    • Vendor Setup
    • Employee Setup

    How to Use This Documentation Index

    • Start with the Dashboard for a business overview
    • Use Analytics modules to explore performance insights
    • Go to Settings for configuration and setup
    • Access API/Webhook for integrations
    • Manage users through Profile and Role Mapping

    Get Started with O2VEND Back Office

    • Open Dashboard
    • Explore Analytics
    • Configure Settings
    • Setup API Integration

    Use this page as your starting point to navigate the full O2VEND documentation efficiently.

    In this article
    O2VEND

    O2VEND Help Center for Ecommerce, Back Office, POS, Agent App, PIM, OMS, WMS, Accounting, O2C, CMS, and ERP Reports workflows.

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    Product Docs

    Ecommerce Back Office Point of Sale Agent App Warehouse (WMS)

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    PIM OMS Accounting Order to Cash (O2C) CMS

    Resources

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