O2VEND Feature Settings Guide

Complete overview of all automation, customer communication, inventory control, and SEO features available in O2VEND.

This guide explains all features available in the O2VEND feature settings panel. Each feature helps improve automation, customer communication, inventory control, and SEO performance.

1️⃣ Round Off for Totals

Purpose:
Automatically rounds off order totals and voucher totals to the nearest value.

Why Use It?

  • Avoid decimal confusion in billing
  • Clean invoice values
  • Suitable for retail POS stores

Example: ₹199.87 → ₹200.00

How to Enable:

  1. Go to Feature Settings
  2. Enable "Round Off for Totals"
  3. Save changes

2️⃣ Order Email Notification

Purpose:
Receive email notifications when a new order is placed.

Benefits:

  • Instant order alerts
  • Better order tracking
  • No need to constantly check dashboard

Setup Steps:

  1. Enable the feature
  2. Enter notification email address
  3. Save settings

3️⃣ Force App Update

Purpose:
Force mobile app users to update to the latest version.

Why Important?

  • Ensures all users run updated version
  • Fixes bugs & security issues
  • Prevents compatibility problems

Configuration:

  1. Set minimum app version
  2. Provide update URL
  3. Enable feature

4️⃣ Order Confirmation WhatsApp Number

Purpose:
Send order confirmation messages via WhatsApp.

Advantages:

  • Instant confirmation
  • Improves customer trust
  • Faster communication

How to Use:

  1. Enter WhatsApp number
  2. Enable feature
  3. Save configuration

5️⃣ Invoice via WhatsApp

Purpose:
Send invoice copy directly to customer WhatsApp.

Benefits:

  • Paperless billing
  • Quick invoice delivery
  • Better customer experience

Steps:

  1. Enable feature
  2. Connect WhatsApp integration
  3. Invoice auto-sends after billing

6️⃣ WhatsApp Link in Product Detail Page

Purpose:
Display WhatsApp chat button on product page.

Use Case:

  • Customer can enquire before buying
  • Increases conversion rate
  • Improves engagement

7️⃣ Canonical Pages

Purpose:
Prevent duplicate SEO issues (www vs non-www pages).

Why Important?

  • Avoid duplicate content penalty
  • Improve Google ranking
  • Strengthen SEO signals

How It Works: System sets preferred URL version for search engines.

8️⃣ Loyalty Points Redemption

Purpose:
Allow customers to redeem loyalty points during checkout.

Benefits:

  • Increase repeat purchases
  • Encourage customer retention
  • Reward loyal buyers

Example: 100 Points = ₹100 Discount

9️⃣ Review Comment Require Approval

Purpose:
Admin approval required before publishing product reviews.

Why Use It?

  • Prevent spam reviews
  • Maintain brand reputation
  • Control public feedback

🔟 Delivery Zones

Purpose:
Setup delivery areas based on pincodes or zones.

Advantages:

  • Restrict unsupported areas
  • Set delivery charges per zone
  • Manage logistics efficiently

1️⃣1️⃣ Allow Vendor to Publish Product

Purpose:
Allow vendors to publish products without admin approval.

Best For: Marketplace model businesses.

Note: Enable only for trusted vendors.

1️⃣2️⃣ Apply Pricing Rule for Products

Purpose:
Automatically apply pricing rules to selected products.

Examples:

  • Buy 2 Get 10% Off
  • Festival discount
  • Category-wise price updates

1️⃣3️⃣ Apply Supplier Serial No

Purpose:
Track products using supplier serial numbers.

Use Cases:

  • Electronics
  • Warranty management
  • Batch tracking

Final Checklist Before Enabling Features

  • Understand business requirement
  • Test feature before going live
  • Configure email & WhatsApp integrations
  • Enable only required modules

O2VEND Smart Configuration = Better Automation + Better Customer Experience + Stronger SEO