WhatsApp Integration in O2VEND

WhatsApp integration enables O2VEND to send and receive WhatsApp communication using your WhatsApp Business setup.

Location in Back Office

Navigation Path:
Back Office → Integration → WhatsApp

Integration Listing

In the Integrations page, select WhatsApp under Communication integrations and open the configuration screen.

whatsapp

WhatsApp Configuration

Enable the integration and provide the required details:

  • IsEnabled - turn integration ON/OFF
  • PhoneNumberId - WhatsApp phone number ID
  • WABA Id - WhatsApp Business Account ID
  • BusinessId - business ID from Meta
  • AccessToken - API access token

Webhook details for incoming messages are also shown:

  • Webhook URL
  • Setup Verification Token

Click Save after entering all values.

whatsapp

Outcome

After successful configuration, O2VEND can process WhatsApp communication workflows and incoming message events.