O2VEND Retail ERP
  • Product
  • Solutions
  • Resources
    • Blog
    • Community
    • Partnership
    • Find Partner
    • Developer
  • Pricing
  • Docs
    • Getting Started
      • Channels
        • Sales Channel
        • O2VEND to O2VEND Channel
        • Shopify Integration Guide
    • Commerce
      • Ecommerce
      • POS
      • Agent App
      • CMS
      • Themes & Apps
      • Apps
        • Sales Navigator
    • Operations
      • OMS
      • WMS
      • O2C
      • Vendor Portal
      • Supplier Portal
    • Back Office
      • Accounting
      • Reports
      • PIM
      • Communication
      • Back Office
Search Results for

    Show / Hide Table of Contents
    • Retail ERP Back Office Overview
    • Back Office Dashboard
    • Analytics & Reports
      • Visitor Analytics
      • E-commerce Analytics
      • Product Analytics
      • Campaigns Analytics
    • API & Webhook Integration
      • Webhook
      • Examples of JSON format data via webhook
      • Testing webhook
    • Back Office Settings
      • Settings Overview
      • Store Settings
        • Business Details
        • Tax Classes
        • Tax Rates
        • Operating Countries
        • Operating State or Province
        • Branches
        • Sales Channels
        • Return Rule
        • Back Office Print Detail
        • Download Template
        • Order Numbering
        • Push Notification
      • POS Settings
        • Quick Add Buttons
        • Print Settings
        • Payment Methods
        • Delivery Settings
        • Language
        • POS Offline Mode
      • Agent App Settings
        • Agent App Print Details
      • Stock Settings
        • Unit Of Measure
        • Location
        • Unit Of Measure Conversions
        • Stock Levels
        • Sub Location
        • Print Barcode Label Settings
        • Package Material
        • Delivery Zone
      • User Settings
        • Vendors
        • User Date Setup
        • Employees
        • Vendors Commission
        • Credit Rules
        • Automatic User Code
        • User Authorization
      • User Role Mapping
        • Set Up Employee Roles
        • Ecommerce
        • Point Of Sale
        • Back Office
        • Sales App
        • Roles
      • Loyalty and Promotions
        • Reward Points
        • Coupons
        • Gift Vouchers
        • Offers and Discounts
        • Benefits
        • Affiliate
        • Coupon Print Setting
      • Account Settings
        • Financial Year
        • Voucher Numbering
        • Sales Account Map
        • Voucher Numbering Rules
      • Integrations
        • Shiprocket Configuration
        • Shipway Configuration
    • Profile

    Product Analytics Dashboard – O2VEND eCommerce

    The Product Analytics Dashboard in O2VEND helps you track product-level performance including revenue, sales quantity, conversion rate, abandoned carts, and SKU performance.

    This report is essential for identifying best-selling products, improving low-performing items, and increasing overall eCommerce revenue.


    📍 How to Access Product Analytics

    1. Login to O2VEND Back Office
    2. Go to Analytics
    3. Click on Product Analytics
    4. Select the required Date Range
    5. Review the reports

    Always verify the correct date range before analyzing performance.

    product-analytics


    📊 Dashboard Sections Explained


    1️⃣ Products Name Report

    This section shows individual product performance.

    Columns Explained:

    • Product Revenue – Total revenue generated
    • Quantity – Total units sold
    • Unique Purchases – Number of orders
    • Average Price – Average selling price
    • Average Quantity – Units per order
    • Visits – Product page views
    • Product Conversion Rate – % of visits converted to purchases

    How to Use This Report

    • Identify best-selling products
    • Detect low-performing items
    • Compare revenue contribution
    • Monitor product conversion rate
    • Adjust pricing strategy

    👉 If product has:

    • High visits + Low conversion → Improve product page
    • High revenue + Low margin → Review pricing
    • Low visits → Increase marketing

    2️⃣ Products Category Report

    Displays performance grouped by product categories.

    Metrics Included:

    • Category revenue
    • Quantity sold
    • Unique purchases
    • Average price
    • Average quantity
    • Visits
    • Conversion rate

    Why It Matters

    • Identify top-performing categories
    • Plan category-based promotions
    • Manage inventory efficiently
    • Improve merchandising strategy

    If you see "Product Category not defined", assign proper categories to products.


    3️⃣ Abandoned Cart Products Report

    Shows products added to cart but not purchased.

    Includes:

    • Product revenue left in cart
    • Quantity left in cart
    • Average quantity left
    • Visits
    • Abandoned cart count

    How to Improve Sales Using This Report

    • Identify frequently abandoned products
    • Offer targeted discounts
    • Improve product descriptions
    • Optimize shipping charges
    • Enable cart reminder notifications

    Reducing cart abandonment increases revenue directly.


    4️⃣ Products SKU Report

    Analyzes performance at SKU (variant) level.

    Shows:

    • Revenue contribution percentage
    • Quantity sold
    • Unique purchases
    • Average price
    • Average quantity
    • Visits
    • Conversion rate

    Why SKU Tracking Is Important

    • Track size/color variant performance
    • Identify fast-moving SKUs
    • Plan stock replenishment
    • Avoid overstocking slow variants

    Especially useful for fashion and multi-variant products.


    📈 Key Metrics to Monitor Regularly

    • Product Conversion Rate
    • Revenue per Product
    • Category Performance
    • Abandoned Cart Products
    • SKU-Level Sales

    Review weekly for better decision-making.


    🚨 Why Data May Appear Low

    Check the following:

    • Correct date range selected
    • Products properly categorized
    • Orders successfully completed
    • Website tracking enabled
    • Products published and active

    ✅ Best Practices

    ✔ Review product analytics weekly
    ✔ Optimize low-conversion products
    ✔ Improve product images and descriptions
    ✔ Monitor abandoned cart products
    ✔ Adjust pricing based on data
    ✔ Track best-selling SKUs
    ✔ Remove or improve slow-moving items

    The Product Analytics Dashboard in O2VEND provides complete visibility into product performance. By analyzing revenue, conversions, abandoned carts, and SKU data, you can make data-driven decisions and improve your eCommerce store profitability.

    Use analytics regularly to grow smarter and faster.

    In this article
    © 2019-2026 Jeyan Technologies Private Limited • www.o2vend.com • Create your own store