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    • Retail ERP Back Office Overview
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    O2VEND Webhook Integration | Real Time Events & Automation Setup

    Configure O2VEND webhooks to receive real-time order, shipment, inventory, cart, and product events. This complete guide covers webhook subscription, event selection, security configuration, and automation workflows for seamless system integration.

    Step 1: Open Integrations

    1. Login to the O2VEND Back Office.
    2. From the left sidebar, select Integration.
    3. Locate O2VEND Webhook and click it.
    O2VEND Webhook Integration | Real Time Events & Automation Setup

    Step 2: View Webhook Subscriptions

    1. Click the gear icon.
    2. A popup displays Webhook Subscriptions.
    O2VEND Webhook Integration | Real Time Events & Automation Setup
    1. The following information is available for each active webhook:

      • Subscription URL
      • Secret
      • Headers
      • Active status
      • Edit/Delete options

    Build, Test & Go Live with O2VEND Webhooks Faster

    Configure O2VEND webhooks with confidence to receive real-time events instantly. Get expert support or log in to your store and start automating workflows in minutes.

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    Step 3: Create a New Webhook

    1. Click + Create Webhook at the top-right corner of the popup.
    2. The Create Webhook window will appear.
    O2VEND Webhook Integration | Real Time Events & Automation Setup

    Step 4: Configure Webhook Details

    1. Subscription URL: Enter the endpoint URL for receiving webhook data (e.g., a Make.com webhook URL).
    2. Secret: Add a secret key to verify webhook requests.
    3. Headers: Add custom key-value headers if required by the endpoint.
    O2VEND Webhook Integration | Real Time Events & Automation Setup O2VEND Webhook Integration | Real Time Events & Automation Setup

    Step 5: Select Events

    1. Scroll to the event selection section.
    O2VEND Webhook Integration | Real Time Events & Automation Setup
    1. Available events include:

      1. Stock.QuantityUpdate – Triggered whenever a products stock quantity changes.
      2. Shipment.Exception – Triggered when there�s an issue with a shipment.
      3. Shipment.Unknown – Triggered when a shipment status is unknown or cannot be determined.
      4. Shipment.ReStocked – Triggered when returned shipment items are added back to stock.
      5. Shipment.GoodsReceived – Triggered when shipped goods are received at the destination.
      6. Shipment.GoodsReturned – Triggered when goods are returned to the warehouse.
      7. Shipment.Accepted – Triggered when a shipment is accepted by the carrier.
      8. Shipment.GoodsUnderInspection – Triggered when shipment goods are under inspection.
      9. Shipment.PickedUp – Triggered when the shipment is picked up by the courier.
      10. Cart.Update – Triggered whenever a cart is updated (item added/removed).
      11. Product.Create – Triggered when a new product is added to the catalog.
      12. Cart.Create – Triggered when a new cart is created by a customer.
      13. Order.Update – Triggered whenever an existing order is updated.
      14. Product.Update – Triggered when product details are updated.
      15. Order.Create – Triggered when a new order is placed.
      16. Shipment.Create – Triggered when a new shipment is created.
      17. Shipment.GoodsDispatched – Triggered when shipment goods are dispatched from the warehouse.
      18. Shipment.OutForDelivery – Triggered when the shipment is out for delivery.
      19. Shipment.Delivered – Triggered when the shipment is successfully delivered.
      20. Shipment.AttemptFail – Triggered when a delivery attempt fails.

    Test O2VEND Webhooks with Google Sheets

    Learn how Google Sheets can be used to capture, validate, and analyze O2VEND webhook events for order, shipment, inventory, and product updates during integration testing.

    Explore O2VEND Integrations

    Step 6: Save the Webhook

    1. After configuring details and selecting events, click Save.
    O2VEND Webhook Integration | Real Time Events & Automation Setup
    1. The webhook appears in the Webhook Subscriptions list.
    2. Ensure IsActive is set to true to start receiving events.
    O2VEND Webhook Integration | Real Time Events & Automation Setup

    Related Topics

    • Testing Webhooks in O2VEND
      Learn how to test webhook delivery, inspect payloads, and validate real-time event data during integration.

    • O2VEND Webhook Integration Reference
      Detailed reference covering webhook configuration, supported events, security headers, and retry behavior.

    • Create Product API Guide
      Understand product creation workflows and sample JSON payloads used in Product.Create and Product.Update events.

    Explore O2VEND Integrations

    Subscribe to real-time order, shipment, inventory, cart, and product events using O2VEND webhooks to automate workflows and system integrations.

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