O2VEND Gift Voucher Setup Guide

Learn how to create, configure, generate, and print Gift Vouchers in O2VEND Back Office using the available setup screens and templates.

Gift Voucher setup should be completed carefully so the voucher value, validity period, usage limit, and print format all work correctly across your business flow.

Open Gift Voucher Settings

Follow these steps to open the Gift Voucher page:

  1. Sign in to Back Office.
  2. Go to Settings.
  3. Open Loyalty and Promotions.
  4. Select Gift Voucher.

This screen shows where the Gift Voucher option is available inside Back Office.

Navigation path to Gift Voucher settings in O2VEND Back Office

This image gives another view of the loyalty settings area where Gift Voucher configuration is managed.

After opening the page, you can review existing Gift Voucher entries and create a new one.

Gift Voucher listing page with existing vouchers and create option

Create a New Gift Voucher

To create a new Gift Voucher:

  1. Open the Gift Voucher page.
  2. Click Create Voucher.
  3. Complete the details in each setup tab.
  4. Save the voucher after verifying all values.
Gift Voucher option inside loyalty settings in O2VEND

Use a clear voucher name so users can identify the campaign easily during billing, reporting, and support follow-up.

Fill General Information

The General Information tab is where you define the main Gift Voucher rules.

General Information tab for Gift Voucher setup

Use this section to enter and review the following:

Field Purpose
Name Internal name of the Gift Voucher
Description Short explanation of the Gift Voucher campaign
Is Redemption During Payment Controls whether the voucher can be redeemed at billing time
Usage Limit per Coupon Number of times one voucher code can be used
Usage Limit per Customer Number of times one customer can redeem the Gift Voucher
Minimum Cart Amount Minimum bill amount required to apply the voucher
Start Date Date from which the Gift Voucher becomes active
End Date Date after which the Gift Voucher expires
Discount Type Choose fixed amount or percentage
Discount Amount Value of the Gift Voucher benefit
Maximum Discount Amount Maximum discount allowed for percentage-based vouchers
Priority Priority when multiple benefits are available
Active Enables or disables the Gift Voucher

While filling this screen:

  1. Enter a business-friendly voucher name.
  2. Add a simple description so internal teams understand the purpose.
  3. Set the discount type and amount carefully.
  4. Define usage limits to avoid repeated misuse.
  5. Confirm the start and end date before activating the voucher.

Generate Gift Voucher Codes

Once the main Gift Voucher details are saved, open the Generate Codes tab to create redeemable voucher codes.

This image shows the code generation section in more detail.

Detailed Gift Voucher code generation screen

Use the following settings while generating codes:

Setting Purpose
No. of Coupons Total number of Gift Voucher codes to generate
Prefix Adds a starting text to all codes
Suffix Adds an ending text to all codes
Coupon Validity Days Validity duration for generated voucher codes
Mark Coupon as Issued Marks the generated codes as issued immediately

Steps to generate codes:

  1. Open the Generate Codes tab.
  2. Enter the number of Gift Voucher codes required.
  3. Add a prefix or suffix if your business needs a naming pattern.
  4. Set the validity days for the generated codes.
  5. Choose whether the codes should be marked as issued.
  6. Click the generate option to create the Gift Voucher codes.

Use prefixes like store name, campaign name, or seasonal code to make the Gift Voucher batch easier to track.

After code generation, you can print the Gift Voucher for distribution to customers.

This screen shows the print setup where you can choose the template and print the required vouchers.

Gift Voucher print setup screen with template and code selection

Use this step when you need physical Gift Voucher coupons for stores, events, or promotional campaigns.

  1. Return to the Gift Voucher record.
  2. Click Print Coupon.
  3. Select the required print template.
  4. Choose the voucher codes to print.
  5. Continue with the print action.

The following image shows how the printed Gift Voucher output appears with offer details and voucher information.

Sample printed Gift Voucher coupon output

This additional preview helps you verify barcode and layout details before final printing.

Gift Voucher print preview with barcode and coupon details

Before printing in bulk, review:

  1. Voucher code visibility.
  2. Discount or value shown on the coupon.
  3. Expiry date accuracy.
  4. Template alignment and barcode readability.

For best results, follow this order while creating a Gift Voucher:

  1. Open Gift Voucher from Loyalty and Promotions.
  2. Create the Gift Voucher and complete General Information.
  3. Save the voucher with correct validity dates and limits.
  4. Generate the required Gift Voucher codes.
  5. Review the generated codes.
  6. Print sample coupons first.
  7. Activate and share the Gift Voucher with customers.

Best Practices

  • Use a clear Gift Voucher name that matches the campaign or occasion.
  • Keep the validity period realistic so customers have enough time to redeem it.
  • Limit redemptions per customer when the voucher is promotional.
  • Test one Gift Voucher in a controlled billing scenario before full rollout.
  • Print a sample coupon and verify barcode readability before bulk printing.