Benefits Usage Report
Promotions drive sales — but only when they work as intended. The Benefits Usage Report gives you a transaction-level view of how cart rules and catalog rules are consumed across your sales orders. Use this report to audit discounts, verify promotion behavior, and catch any unusual benefit usage before it impacts your revenue.
How to Access
Navigate to Back Office → Reports → Miscellaneous → Benefits Usage
Filters
Before viewing the report, use the filters to narrow down exactly what you need.
| Filter | What It Does |
|---|---|
| Created On (From / To) | Filter benefit usage by a specific date range |
| Cart Rule Name | View usage for a specific cart-level promotion |
| Catalog Rule Name | Track catalog-based discounts applied to products |
| Reference | Search by order or transaction reference number |
| Entity ID | Find benefit usage linked to a specific record |
Understanding the Report
The report loads as a summary table where each row is one benefit application.
| Column | Description |
|---|---|
| Created On | Date and time the benefit was applied |
| Cart Rule Name | Cart-level promotion triggered, if any |
| Catalog Rule Name | Catalog-level discount applied, if any |
| Reference | Order or transaction number linked to this benefit |
| Entity ID | Internal identifier for audit and traceability |
| Amount | Discount value consumed in that transaction |
Note: A single transaction can trigger a Cart Rule, a Catalog Rule, or both — depending on how your promotions are configured.
What This Report Shows
Every time a promotional benefit is applied to an order, this report captures it. You get a clear, historical record — transaction by transaction — covering:
- Which Cart Rule or Catalog Rule was triggered
- The order reference it is linked to
- The benefit amount consumed per transaction
- The date and time it was applied
- The Entity ID for internal traceability