External API Logs
The External API Logs Report in O2VEND ERP helps track and troubleshoot integration issues with external systems.
It records every API request and response, making it easier to spot failures and delays.
Why It’s Useful
- Detect failed or delayed API calls
- Validate data sent/received from external systems
- Debug integration issues quickly
- Maintain audit trails for communication
Use this report to:
- Troubleshoot marketplace or analytics sync problems
- Identify API failures causing missing data
- Validate webhook responses
- Audit external system communication
How to Access the Report
Navigation Path:
Back Office → Reports → Miscellaneous → External API Logs
Filters & Controls
Use filters to narrow down logs and isolate issues:
- Date Range → View API activity for a specific period
- Channel → Filter by source (Web, Marketplace, App)
- Provider → External system (Amazon, Analytics, etc.)
- Status → Request or Response
Report View Explained
Log Table View
Displays each API interaction with details:
- Created On → Date & time of API call
- Channel → Source triggering the API
- Channel Log ID → Unique identifier for the request
- Provider → External system involved
- Status → Request or Response
Payload & Response Viewer
Selecting a log entry shows the full JSON payload or response, including:
- Request parameters
- API endpoints
- Response status & data
- Execution timestamps
This helps validate whether data was processed correctly.
How to Use the Report
- Select the required date range
- Filter by provider or channel
- Identify failed or delayed API responses
- Open log entry to inspect payload details
- Share Channel Log ID with support or developers
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Business Benefits
Faster Issue Resolution
Quickly isolate the root cause of integration failures.
Improved Integration Reliability
Monitor external API health and prevent recurring issues.
Strong Audit & Traceability
Maintain a clear log of all external system communications.