Contribution Margin Report
Profitability Analysis in O2VEND Back Office
The Contribution Margin Report in O2VEND ERP provides a detailed breakdown of profitability by factoring in sales, returns, discounts, COGS, payment gateway charges, and marketing expenses.
It helps businesses measure true profit after deducting direct and variable costs across branches and sales channels.
Navigation Path
- Open Back Office
- Go to Reports → Accounts → Contribution Margin Report
- Apply filters: Date Range, Branch, Channel

Purpose of the Report
This report highlights:
- Gross Merchandise Value (GMV)
- Discounts applied
- Return deductions
- Cost of Goods Sold (COGS)
- Gross Margin
- Payment Gateway Charges
- Other Direct / Variable Expenses
- Marketing Costs
- Contribution Margin 1 (CM1)
- Contribution Margin 2 (CM2)
It supports accurate profitability tracking, pricing decisions, and financial planning.
Filters
- Branch Selection → View individual branch or consolidated performance
- Channel Selection → Analyse offline, webstore, marketplace, or other channels
- Date Range → Select period for margin analysis
- Search → Load report with applied filters
Report Breakdown
| Field | Description |
|---|---|
| GMV | Total order value before discounts/returns |
| Return | Value of returned products |
| Discount | Total discount given |
| Sales | Net sales after adjustments |
| COGS | Cost of goods sold |
| Gross Margin | Sales – COGS |
| Payment Gateway Charges | Fees deducted by online providers |
| Other Direct / Variable Cost | Operational expenses tied to sales |
| Marketing Expenses | Advertising & promotional spend |
| CM1 | Gross Margin – Payment Gateway Charges |
| CM2 | CM1 – Marketing & Variable Expenses |
Account Configuration
Click the Settings (gear icon) in the report to configure ledger mappings.
Navigation Path:
Back Office → Reports → Accounts → Contribution Margin Report → Settings
Mappable Ledger Types
- Payment Gateway Charges → UPI, card, net banking fees
- Other Direct / Variable Cost → Operational expenses linked to sales
- Marketing Expenses → Advertising and promotional costs
After mapping, click Save to ensure CM1 and CM2 calculations use the correct ledger accounts.

Benefits
- Clear view of profit after direct expenses
- Branch & channel profitability comparison
- Accurate mapping of payment and marketing costs
- Insights for pricing, promotions, and planning
- Visibility into CM1 & CM2 for better decisions
Export Options
- Export All → Download full report
- Print → Print-friendly format
- Email → Share instantly
- Schedule → Automate periodic delivery