O2VEND Retail ERP
  • Getting Started
  • Ecommerce
  • Back Office
  • POS
  • Agent App
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  • O2C
  • Accounting
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    • Retail ERP Back Office Overview
    • Back Office Dashboard
    • Analytics & Reports
      • Visitor Analytics
      • E-commerce Analytics
      • Product Analytics
      • Campaigns Analytics
    • API & Webhook Integration
      • Webhook
      • Examples of JSON format data via webhook
      • Testing webhook
    • System Settings
      • Settings
      • Business Settings
        • Business Details
        • Tax Classes
        • Tax Rates
        • Operating Countries
        • Operating State or Province
        • Branches
        • Sales Channels
        • Return Rule
        • Backoffice Print Detail
        • Download Template
      • Point Of Sale
        • Quick Add Buttons
        • Print Settings
        • Payment Methods
        • Delivery Settings
        • Language
        • POS Offline Mode
      • Agent App
        • Agent App Print Details
      • Inventory
        • Unit Of Measure
        • Location
        • Unit Of Measure Conversions
        • Stock Levels
        • Sub Location
        • Print Barcode Label Settings
        • Package Material
      • userSettings
        • vendors
        • User Date Setup
        • Employees
          • Set Up Employee Roles
          • Ecommerce
          • Point Of Sale
          • Back Office
          • Sales App
        • Vendors Commission
        • Credit Rules
        • Automatic User Code
      • Loyalty and Promotions
        • Reward Points
        • Coupons
        • Gift Vouchers
        • Offers and Discounts
        • Benefits
        • Affiliate
        • Coupon Print Setting
      • Account
        • Financial Year
        • Voucher Numbering
        • Sales Account Map
        • Voucher Numbering Rules
    • Profile

    Download Template Configuration in O2VEND Backoffice

    The Download Template feature in O2VEND Backoffice enables users to generate predefined print layouts for orders and sales documents directly from the Backoffice. Template selection is done from the Download Template screen, but the actual file download is available inside the Orders , vouchers, and other sections.

    Access the Download Template Section

    Steps:

      1. Navigate to the Backoffice Settings page.
    1. Under the Business Setting tab, locate the section labeled Backoffice Print Detail.
    2. Click on Download Template to open the configuration window.

    This opens a panel that lists all available template formats compatible with different printer types.

    Choose the Template Format

    Within the Download Template window, a dropdown menu displays various pre-defined templates. Each is optimized for a specific printer or document size. The available options include:

    • Laser Templates
    • Laser-A4
    • Laser-A4 Multicolour
    • Laser-A4 Side-Slip Template
    • Laser-A4 Template2 / Template5 / Template7

    Designed for standard laser printers, these templates are ideal for professional invoice printing with high clarity and layout precision. Thermal Templates:

    • Thermal-110mm-4inch
    • Thermal-110mm-4inch Monospace
    • Thermal-79mm-2inch
    • Thermal-79mm-3inch
    • Thermal-79mm-3inch (Arabic / Spanish / Donation / Type 2 / Monospace / Compact Template)

    Access Order Section

    1. Go to Backoffice → Orders → Sales Order.
    2. Open any existing sales order.
    3. Inside the order view screen, locate the Download Template button in the top right side section.

    This option becomes available after the template has been selected from the Settings section.

    Download Template from Order

    1. Click Download Template within the selected sales order.
    2. The system generates the document using the chosen layout.
    3. The file downloads automatically in the predefined format (PDF or printer layout).

    This ensures that all sales-related documents printed from Backoffice follow the same structure and style.

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