O2VEND Retail ERP
  • Getting Started
  • Ecommerce
  • Back Office
  • POS
  • Agent App
  • PIM
  • Communication
  • CMS
  • OMS
  • WMS
  • O2C
  • Accounting
  • Reports
  • Themes and Apps
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    • Retail ERP Back Office Overview
    • Back Office Dashboard
    • Analytics & Reports
      • Visitor Analytics
      • E-commerce Analytics
      • Product Analytics
      • Campaigns Analytics
    • API & Webhook Integration
      • Webhook
      • Examples of JSON format data via webhook
      • Testing webhook
    • System Settings
      • Settings
      • Business Settings
        • Business Details
        • Tax Classes
        • Tax Rates
        • Operating Countries
        • Operating State or Province
        • Branches
        • Sales Channels
        • Return Rule
        • Backoffice Print Detail
        • Download Template
      • Point Of Sale
        • Quick Add Buttons
        • Print Settings
        • Payment Methods
        • Delivery Settings
        • Language
        • POS Offline Mode
      • Agent App
        • Agent App Print Details
      • Inventory
        • Unit Of Measure
        • Location
        • Unit Of Measure Conversions
        • Stock Levels
        • Sub Location
        • Print Barcode Label Settings
        • Package Material
      • userSettings
        • vendors
        • User Date Setup
        • Employees
          • Set Up Employee Roles
          • Ecommerce
          • Point Of Sale
          • Back Office
          • Sales App
        • Vendors Commission
        • Credit Rules
        • Automatic User Code
      • Loyalty and Promotions
        • Reward Points
        • Coupons
        • Gift Vouchers
        • Offers and Discounts
        • Benefits
        • Affiliate
        • Coupon Print Setting
      • Account
        • Financial Year
        • Voucher Numbering
        • Sales Account Map
        • Voucher Numbering Rules
    • Profile

    Benefits

    The Benefit feature in O2VEND defines how cashback or commissions are rewarded to customers and affiliates.
    When linked with a coupon, these benefit rules help attract new customers, boost repeat purchases, and enhance affiliate marketing results.

    Benefits encourage customer loyalty and motivate affiliates to promote the store using referral codes or URLs.


    Configure the Benefit Rule

    1. Open the Back Office.
    2. Go to Settings → Loyalty and Promotion → Benefits.
    3. Click Create Benefit.
    4. Enter the required details and click Save.
    Benefits

    From this section, benefit rules can be added, edited, or managed easily. Each rule defines the cashback or commission amount and eligibility conditions.


    Field Descriptions

    Name*
    Enter a unique name for the benefit rule.

    Type*
    Choose the benefit type from the list:

    • Customer Fixed Cashback – Fixed cashback credited to the customer’s account for future purchases.
    • Customer Percentage Cashback – Percentage-based cashback calculated on the purchase amount.
    • Affiliate Fixed Cashback – Fixed cashback for affiliates when customers purchase using their referral code.
    • Affiliate Percentage Cashback – Cashback amount based on percentage for affiliates.
    • Affiliate Fixed Commission – Fixed commission credited to affiliates for each referred order.
    • Affiliate Percentage Commission – Commission calculated as a percentage of the referred order value.

    Condition
    Defines when the rule applies.

    • No Condition: Applies to all orders.
    • For Order Placed: Applies only to specific order ranges (set “From” and “To” values).

    Cashback Trigger
    Select when cashback is credited:

    • Once Order Placed – Cashback added immediately after placing an order.
    • Once Order Complete – Cashback added after the order is completed.

    Discount Amount
    Enter the fixed amount or percentage for cashback/commission.

    Max Discount Amount
    Set a limit when using percentage-based cashback.

    Total Lifetime Cashback*
    Define the maximum total cashback that can be earned during the program.

    Active
    Set to true to activate the rule.


    Linking Benefit with Coupon

    Benefit rules take effect when attached to a coupon.

    1. Open the Back Office → Settings → Coupons.
    2. Edit the required coupon.
    3. Open the Benefits section.
    4. Select the benefit name from the dropdown.
    5. Click Save.
    Benefits Benefits
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