O2VEND Retail ERP
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    • Retail ERP Back Office Overview
    • Back Office Dashboard
    • Analytics & Reports
      • Visitor Analytics
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    • API & Webhook Integration
      • Webhook
      • Examples of JSON format data via webhook
      • Testing webhook
    • System Settings
      • Settings
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        • Operating State or Province
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        • Return Rule
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        • Quick Add Buttons
        • Print Settings
        • Payment Methods
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        • Language
        • POS Offline Mode
      • Agent App
        • Agent App Print Details
      • Inventory
        • Unit Of Measure
        • Location
        • Unit Of Measure Conversions
        • Stock Levels
        • Sub Location
        • Print Barcode Label Settings
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      • userSettings
        • vendors
        • User Date Setup
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          • Set Up Employee Roles
          • Ecommerce
          • Point Of Sale
          • Back Office
          • Sales App
        • Vendors Commission
        • Credit Rules
        • Automatic User Code
      • Loyalty and Promotions
        • Reward Points
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      • Account
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        • Voucher Numbering
        • Sales Account Map
        • Voucher Numbering Rules
    • Profile

    Locations Setup | Inventory, POS & Shipping Configuration

    Learn how to configure stores/warehouses in O2VEND to prevent stock mismatch, POS billing errors, and courier pickup issues.

    Facing issues with incorrect stock levels, wrong order routing, or shipping failures?
    This guide explains how to set up Locations correctly to control inventory flow, POS billing, and fulfillment operations.

    A Location in O2VEND represents a physical or operational point where products are stored, received, sold, fulfilled, or shipped.
    Locations form the backbone of inventory accuracy, POS operations, order routing, and shipping integration across the O2VEND ecosystem.

    What This Guide Helps Achieve

    • Correct setup of stores and warehouses
    • Control of inventory flow (GRN and dispatch)
    • Prevention of stock mismatch across channels
    • Setup of courier pickup locations
    • Management of inventory using sub-locations

    Create Location (Store Address or Warehouse)

    Locations can be created and managed by Site Admins and Vendor Managers, based on role permissions.


    Steps to Create a Location

    1. Open Back Office
    2. Navigate to Settings Icon (ALT + S) → Inventory
    3. Click Locations
    4. Select Create Location
    5. Enter the required location details
    6. Click Save to complete the setup

    After saving, the location becomes available for:

    • Inventory receiving (Incoming Packages / GRN)
    • POS billing
    • Order fulfillment

    💡 Tip
    For Drop Shipment operations, the vendor name is automatically associated with the location.

    Locationsection

    Location Configuration – General Tab

    The General tab defines the location’s identity, address, inventory behavior, and order flow.


    Basic Information

    Field Description
    Name Internal name of the location (Store / Warehouse name)
    Contact Name Primary contact person for this location
    Phone Contact number with country code
    Type Location type such as Store or Warehouse
    Show Stock Availability in Ecommerce Enable to display this location’s stock on the online store

    💡 Note
    Disable ecommerce stock visibility for internal or backend-only locations.


    Address Details

    Field Description
    Address Line 1 Primary address of the location
    Address Line 2 Secondary address or landmark (optional)
    City City where the location operates
    State / Province State or province Refer to Creating States or Provinces for detailed configuration.
    Country Country of operation Refer to Creating Country for setup instructions.
    Postal Code ZIP / PIN code

    💡 Important
    When sales are processed through POS, the invoice automatically uses this location’s address details.


    Inventory Inward Route

    Option Description
    Direct Stock is immediately added to inventory once the incoming package is confirmed
    Draft Inspection Stock is received in draft mode and becomes sellable only after inspection approval

    Draft Inspection – GRN Based Flow

    When Draft Inspection is enabled, inventory is received through a GRN (Goods Receipt Note) inspection process before becoming sellable.

    This flow is recommended for businesses that require quality checks, quantity verification, or compliance validation before approving stock into inventory.

    Learn more: Incoming Packages


    Inventory Inward Route (Incoming Packages & GRN)

    Defines how orders are fulfilled and dispatched from this location through Outgoing Packages.

    Option Description
    Direct Orders are dispatched immediately without intermediate steps
    Pick, Pack and Delivery Orders follow a structured fulfillment workflow using outgoing packages

    Pick, Pack and Delivery – Outgoing Package Flow

    When Pick, Pack and Delivery is enabled, orders are processed using Outgoing Packages, ensuring controlled picking, packing, and shipment confirmation.

    This workflow is ideal for warehouse operations, multi-item orders, and courier-based deliveries, reducing dispatch errors and improving fulfillment accuracy.

    Learn more: Outgoing Packages

    Sub-Location Configuration

    Field Description
    Allow SubLocation Enable to create child locations under this location

    📦 Example
    Warehouse → Section → Rack → Bin


    Shipping Provider Mapping Tab

    The Shipping Provider Mapping tab connects the internal O2VEND location with external courier and marketplace systems.

    This mapping ensures:

    • Accurate pickup location
    • Correct shipping rate calculation
    • Proper order synchronization

    shipping providers in location

    Supported Provider Fields

    Field Description
    Shiprocket Location Name Location name registered in Shiprocket
    Shiprocket Location ID Unique Shiprocket location identifier
    Shipway Location ID Location ID from Shipway
    Get Delivered Location ID Location ID from GetDelivered
    Myntra Location ID Warehouse/Store ID from Myntra Seller Panel
    Unicommerce Location ID Location ID from Unicommerce OMS

    💡 Tip
    These IDs must exactly match the IDs configured in the respective courier or marketplace dashboards.


    Related Topics

    Explore related modules that work closely with Locations, inventory flow, and order fulfillment:

    • Purchase Order – Create and track supplier orders before receiving stock
    • Voucher – Manage sales vouchers linked to POS and inventory movement
    • Dashboard– Monitor stock performance, sales trends, and fulfillment insights
    • Stock Quantity Inventory – View and manage available stock across locations
    • Branch - Learn how to manage store branches for POS billing, staff assignment, and multi-outlet operations.
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