Donation Product in O2VEND ERP – Create, Configure & Use in POS

The Donation Product feature in O2VEND ERP allows businesses to collect voluntary customer contributions directly at the Point of Sale (POS) or during order creation—without inventory tracking or tax complexity.

This feature is widely used for community welfare donations, charity programs, CSR initiatives, temple contributions, and social responsibility campaigns, while maintaining accurate billing, transparent reporting, and audit-ready records.

In this step-by-step guide, learn how to create a donation product, configure donation amount variations, and use it seamlessly in POS using real O2VEND interface screens.

✅ Ideal for retail stores, supermarkets, NGOs, institutions, and CSR-driven businesses
✅ Zero stock handling • Clean accounting • POS-friendly

Many retail businesses today use POS donation features to support charity programs and social initiatives. With O2VEND ERP, retailers can easily create a donation product that allows customers to contribute during checkout. This POS donation option helps businesses run community campaigns, collect temple donations, or support nonprofit initiatives while keeping accounting records clean and transparent.

What Is a Donation Product in O2VEND ERP?

A Donation Product in O2VEND ERP is a special non-inventory product designed exclusively for collecting customer collect donations at POS checkout and support charity campaigns in retail stores.

Key Characteristics

  • Allows customers to choose a donation amount
  • Does not affect inventory or stock levels
  • No purchase cost, MRP, or valuation
  • Can be added to cart like a normal product in POS
  • Fully trackable in sales and donation reports

Donation products support fixed contribution options (₹50, ₹100, ₹150, ₹500, etc.), making checkout faster and more transparent.

Step 1: Navigate to Create Donation Product

Go to:

Back Office → Products → Create Product (Alt + P)

donation

From the Create Product dropdown, select:

Donation

This opens the Donation-specific product creation screen with optimized settings for contribution-based billing.

Step 2: Enter Donation Product Details (General Tab)

In this step, configure the identity, classification, and POS behavior of the donation product.
These details determine how the donation appears in Back Office, POS, invoices, and reports.

donationcreatepage

Basic Information

  • Enter the details of Product Name

    • Example: Community Welfare Donation
    • Displayed to customers on POS screen and printed bills.

  • Enter the details of SKU

    • Example: DON-001
    • Helps track donation transactions accurately in reports.

  • Type

    • Automatically set to Donation
    • Enables donation-specific logic in O2VEND.

  • Enter the details of Category

    • Select or create Donation
    • Useful for filtering donation income separately.

  • Tax Class

    • Select Nil / Exempt (recommended)
    • Donations typically do not attract tax.

Step 3: Pricing Logic for Donation Products

Donation products do not follow standard pricing rules.

Step 4: Add Description (Customer Transparency)

Clear descriptions increase customer trust, staff confidence, and audit clarity.

Step 5: Save the Donation Product

Click Save to create the donation product.

Once saved, you can:

  • Configure Donation Variations
  • Use the product directly in POS
  • Track donation collections in reports

Step 6: Configure Donation Variations (Edit Product)

Open the created donation product and switch to the Donation tab.

donationconfigure

Add predefined contribution amounts.

Example Donation Variations

Option Name Amount (₹)
Small Contribution 50

These variations appear as quick-select buttons in POS, reducing billing time and customer confusion.

Step 7: Use Donation Product in POS Billing to Collect Customer Contributions

At the POS screen:

  1. Search and select Community Welfare Donation
  2. Choose a donation amount (₹50 / ₹100 / ₹150 / ₹500)
  3. Click Add to Cart
  4. Complete billing as usual

posdonation

The donation appears as a separate line item on the bill and receipt.

Key Benefits of Using Donation Products in Retail POS Systems O2VEND ERP

  • Easy donation collection at POS
  • No inventory or stock dependency
  • Clean, transparent reporting
  • Supports CSR & charity initiatives
  • Improves customer goodwill
  • Fully audit-friendly

Explore other product types in O2VEND:

Learn more about product management, optimization, and selling strategies with these related blog articles:

💡 Tip:
Combining strong product setup with smart categorization, high-quality visuals, and AI optimization can significantly improve both operational efficiency and sales performance.

FAQ – Donation Product in O2VEND

What is a donation product in a POS system?

A donation product is a special product used to collect voluntary customer contributions during checkout without affecting inventory or stock records.

How can retailers collect donations at POS?

Retailers can create a donation product in the ERP system and add it to the POS cart during billing, allowing customers to contribute a fixed or custom amount.

Does a donation product affect inventory?

No. Donation products are non-inventory items and do not change stock levels.

Can customers choose their donation amount?

Yes. Donation products support predefined contribution options such as ₹50, ₹100, ₹150, or ₹500 for faster checkout.

How are donation transactions tracked in ERP?

All donations are recorded as sales transactions and can be viewed in financial reports and donation summaries.

Can donation products be used for charity campaigns?

Yes. Businesses often use donation products for charity campaigns, CSR initiatives, temple donations, and community welfare programs.