POS Delivery Management | Process Store & Online Order Fulfillment
Learn how to perform product delivery in POS system. Step-by-step guide to deliver store orders, update shipping mode, track courier reference and complete order fulfillment in O2VEND POS.
Efficient product delivery is critical in retail POS operations.
O2VEND POS Delivery Management module helps complete order fulfillment, update shipped quantities, and track delivery references for store and online orders.
The Delivery screen in O2VEND works as the retail shipping system that finalizes dispatch after billing and payment.
← Back to POS Receipt Management
What is POS Delivery in Retail Billing System?
POS Delivery module is used to:
- Mark products as delivered
- Update shipped quantity
- Close pending orders
- Record courier tracking details
- Complete order fulfillment process
- Update inventory in real time
Delivery in POS is equivalent to the Shipping Process in an online store.
When Should Delivery Be Performed?
Delivery should be done:
- After invoice generation
- After payment confirmation
- When products are physically handed over or dispatched
Orders can be created from:
- POS Sales Management
- Online Store Orders (Omnichannel retail)
Step-by-Step: How to Perform Delivery in POS System
Step 1: Open Point of Sale
Navigate to:
POS Overview → Click Point of Sale
Step 2: Open Delivery Section
Click Delivery from the left menu panel.
This opens the POS order fulfillment screen.
Step 3: Enter Sales Invoice Number
- Type the Sales Invoice Number
- System fetches order details automatically
Step 4: Verify Pending Quantity
The system displays:
- Ordered Quantity
- Shipped Quantity
- Pending Quantity
Pending quantity will auto-fill.
Step 5: Update Delivery Quantity
Enter quantity to be delivered in the Pending column.
Supports:
- Full Delivery
- Partial Delivery
- Multiple shipment handling
This improves flexibility in retail dispatch management.
Step 6: Select Mode of Delivery
Choose delivery mode based on how items are dispatched.
Available options include:
- Direct to Customer
- Direct to Customer Representative
- Via Transport (B2B)
- Via Courier
- Home Delivery
Step 7: Enter Reference Details
Reference field is important for tracking.
Examples:
- Courier tracking number
- Transport LR number
- Delivery acknowledgment reference
- Dispatch notes
📌 Always enter detailed reference for better shipment tracking.
Step 8: Save or Save & Print
- Click Save → Record delivery without print
- Click Save & Print → Print delivery note
Delivery transaction is recorded in:
- Inventory System
- Sales Reports
- Cash Register
- Analytics Dashboard
POS Delivery Screen Interface
POS Delivery management screen displaying invoice lookup and order fulfillment workflow.
Delivery Modes Explained in Retail POS System
Direct to Customer
Items handed directly to customer inside store premises.
Used in retail counter pickup.
Direct to Customer Representative
Order handed to authorized representative.
Common in B2B retail billing.
Via Transport (B2B Dispatch)
Used when:
- Bulk orders
- Wholesale customers
- Inter-city transport
Transport details must be recorded for tracking.
Via Courier
Common for:
- Online orders
- Ecommerce fulfillment
- Small parcel shipments
Tracking number must be entered in reference field.
Home Delivery
Products delivered to customer address by store staff.
Popular for:
- Supermarkets
- Pharmacies
- Local retail stores
Partial Delivery in POS – How It Works
O2VEND supports partial shipment.
Example:
- Ordered: 10 units
- Delivered: 6 units
- Pending: 4 units
Remaining quantity can be delivered later.
This improves retail order management flexibility.
How POS Delivery Updates Inventory & Reports Automatically
Once delivery is saved:
- Inventory stock is updated
- Pending quantity reduced
- Order status updated
- Reports reflect shipped quantity
- Analytics dashboard updated
Related modules:
POS Delivery vs POS Receipt – Key Difference
| POS Receipt | POS Delivery |
|---|---|
| Collects Payment | Dispatches Products |
| Converts Order to Invoice | Marks Items as Shipped |
| Handles Payment Methods | Handles Shipping Mode |
| Financial Transaction | Physical Fulfillment |
Both modules together complete the retail order lifecycle.
Common Use Cases of POS Delivery Module
- Retail store order dispatch
- Supermarket home delivery
- Pharmacy order fulfillment
- Electronics showroom dispatch
- Wholesale B2B transport shipment
- Ecommerce store shipping
Best Practices for Retail Delivery Management
- Always verify invoice number
- Confirm payment before dispatch
- Enter courier tracking properly
- Record transport details clearly
- Avoid over-delivery
- Reconcile pending deliveries daily
Why POS Delivery Management is Important
A strong POS delivery system ensures:
- Accurate order fulfillment
- Real-time inventory update
- Reduced dispatch errors
- Better shipment tracking
- Improved customer satisfaction
- Efficient retail operations
O2VEND POS Delivery module simplifies store shipping, dispatch tracking, and omnichannel fulfillment management.
Frequently Asked Questions (FAQ)
How to perform delivery in POS system?
Open POS → Click Delivery → Enter Invoice Number → Update pending quantity → Select delivery mode → Save.
Can POS handle partial delivery?
Yes. O2VEND allows partial shipment and tracks remaining quantity.
Does delivery update inventory automatically?
Yes. Inventory and reports update instantly after delivery is saved.
What is difference between shipping and delivery in POS?
Shipping refers to dispatch process. Delivery module records physical handover of products in retail POS.