Active Carts Monitoring

The Active Carts section in O2VEND helps you view and manage carts that are currently created or still in progress. This is useful for tracking customer cart activity and for manually creating or updating carts from the Back Office.

Back Office -> Orders -> ActiveCarts

Access Active Carts

  1. Login to the Back Office
  2. Open Orders
  3. Click ActiveCarts

This opens the Active Carts list page where all current carts are displayed.

active carts list

Active Carts List Screen

The Active Carts page shows all current carts in one place.

Fields in the List Screen

Customer Name

Shows the name of the customer linked to the cart.

Example shown:

  • Shop Admin

LastUpdated Date

Shows the most recent date and time when the cart was updated.

The date filter can also be used to search carts by update period.

Channel group

Shows the channel group linked to the cart.

Example shown:

  • GospelShop

Items in Cart

Shows the products currently added to the cart.

This helps identify what the customer or user has selected.

Amount

Shows the cart amount based on the products currently added.

Example shown:

  • $ 30.00

Create Cart

The Create Cart button is used to create a new cart manually.

Create Cart Screen

When you click Create Cart, the Create Cart page opens.

This page is used to add products, review customer information, and save the cart.

create cart

How to Create a Cart

  1. Go to Back Office -> Orders -> ActiveCarts
  2. Click Create Cart
  3. Select or confirm the Customer Name
  4. Add products using the product search field
  5. Review Quantity, Price, Discount, and Total Amount
  6. Check the customer billing and shipping details
  7. Review the total summary
  8. Click Save

Common Actions You Can Perform

Save

Saves the cart details and product changes.

Print

Prints the cart details.

Export

Exports the cart information.

Goods Issue

Used when the cart needs to move to the next goods issue process.

Create Invoice

Used when the cart is ready to be converted into an invoice.

Cancel

Cancels the current cart process.

Download

Downloads the cart-related details.

Share

Shares the cart details externally if needed.

Clone

Creates a duplicate of the current cart.

Notification

Used to trigger or manage cart-related notifications.

Why Active Carts Monitoring Is Useful

This page helps you:

  • track carts that are still active
  • review what products are already added
  • create carts manually for customers
  • continue cart processing from the Back Office
  • move carts toward invoicing or further order processing

Best Practices

  • review customer name before saving the cart
  • check quantity and total amount carefully
  • use the product search field to avoid manual mistakes
  • verify billing and shipping details before further processing
  • use print or export only after confirming cart details

Result

After saving, the cart remains available in ActiveCarts and can be reviewed, updated, printed, exported, or processed further based on business needs.